Help · Refund · StardustTV
How to get a refund on StardustTV
StardustTV refunds flow through whichever store sold the subscription — Apple, Google, or StardustTV directly for web signups. Each has its own window and process.
Last reviewed Nov 2026
Step-by-step: iOS
- Go to reportaproblem.apple.com and sign in with your Apple ID.
- Find the StardustTV charge in your purchase history.
- Tap Report a Problem → Request a refund.
- Pick a reason and submit. Apple responds within 48 hours in most cases.
Step-by-step: Android
- Open the Play Store app, then Payments & subscriptions → Budget & history.
- Find the StardustTV charge.
- Tap it, then Refund (visible only inside the 48-hour window).
- Outside the window: use the Google Play Help form and request a review.
Step-by-step: Web
- Sign in at the StardustTV website.
- Open your account billing page.
- Use the on-page contact form or support link to request the refund.
- Response times are typically 2–5 business days.
Honest expectation
Out-of-window refunds are discretionary
Inside 48 hours, Apple/Google refund almost everything. Past 48 hours, refunds are case-by-case: a mistaken auto-renew, a service outage, or a billing error typically succeed; a change-of-mind usually doesn't. Explain what happened plainly and don't threaten chargebacks — those get the account closed.
Looking for an alternative?
Not sold on StardustTV? Three apps that fill the gaps in its catalogue:
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Last verified Nov 2026. A step wrong? Let us know and we’ll fix it within 48 hours.